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Evidence Guide: SFLSOP012 - Maintain and order floristry stock

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

SFLSOP012 - Maintain and order floristry stock

What evidence can you provide to prove your understanding of each of the following citeria?

ELEMENTS

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine stock requirements

  1. Use business data and forecasting methods to calculate required stock levels.
  2. Determine stock requirements for standard business periods, peak seasons and special orders.
  3. Establish cost effective purchase quantities based on business needs and supplier costings.
Use business data and forecasting methods to calculate required stock levels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine stock requirements for standard business periods, peak seasons and special orders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish cost effective purchase quantities based on business needs and supplier costings.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Purchase floristry stock.

  1. Ascertain price limitations and develop purchase lists according to sales and production needs.
  2. Assess quality and suitability of stock on hand to avoid wastage.
  3. Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.
  4. Assess supplier capacity to meet price, quality and delivery expectations.
  5. Select supplier and purchase goods based on price, quality and availability.
  6. Process orders, at appropriate intervals, to maintain working stock levels.
  7. Maintain accurate purchase records and details of negotiated costs.
Ascertain price limitations and develop purchase lists according to sales and production needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess quality and suitability of stock on hand to avoid wastage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess supplier capacity to meet price, quality and delivery expectations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select supplier and purchase goods based on price, quality and availability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process orders, at appropriate intervals, to maintain working stock levels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain accurate purchase records and details of negotiated costs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor receipt of floristry stock.

  1. Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.
  2. Implement stock inspection and recording procedures for quality and quantity.
  3. Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.
  4. Resolve supplier problems relating to quality and quantity.
Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement stock inspection and recording procedures for quality and quantity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve supplier problems relating to quality and quantity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain stock levels and records.

  1. Inform personnel of their individual stock ordering responsibilities.
  2. Monitor and maintain stock levels to meet sales and production needs.
  3. Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.
  4. Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.
  5. Monitor and adjust stock reorder cycles as required.
Inform personnel of their individual stock ordering responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and maintain stock levels to meet sales and production needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and adjust stock reorder cycles as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise stock losses.

  1. Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.
  2. Implement procedures for stock security; monitor and adjust as required.
  3. Identify avoidable losses and establish reasons for them.
  4. Evaluate solutions and implement procedures to avoid future losses.
  5. Identify stock losses and create reports to inform future stock administration.
Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement procedures for stock security; monitor and adjust as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify avoidable losses and establish reasons for them.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate solutions and implement procedures to avoid future losses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify stock losses and create reports to inform future stock administration.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate stocktakes or cyclical counts.

  1. Organise stocktakes or cyclical counts at appropriate intervals.
  2. Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.
  3. Produce accurate stocktake reports to assist future stock control.
Organise stocktakes or cyclical counts at appropriate intervals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce accurate stocktake reports to assist future stock control.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine stock requirements

  1. Use business data and forecasting methods to calculate required stock levels.
  2. Determine stock requirements for standard business periods, peak seasons and special orders.
  3. Establish cost effective purchase quantities based on business needs and supplier costings.
Use business data and forecasting methods to calculate required stock levels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine stock requirements for standard business periods, peak seasons and special orders.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish cost effective purchase quantities based on business needs and supplier costings.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Purchase floristry stock.

  1. Ascertain price limitations and develop purchase lists according to sales and production needs.
  2. Assess quality and suitability of stock on hand to avoid wastage.
  3. Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.
  4. Assess supplier capacity to meet price, quality and delivery expectations.
  5. Select supplier and purchase goods based on price, quality and availability.
  6. Process orders, at appropriate intervals, to maintain working stock levels.
  7. Maintain accurate purchase records and details of negotiated costs.
Ascertain price limitations and develop purchase lists according to sales and production needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess quality and suitability of stock on hand to avoid wastage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess supplier capacity to meet price, quality and delivery expectations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select supplier and purchase goods based on price, quality and availability.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Process orders, at appropriate intervals, to maintain working stock levels.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain accurate purchase records and details of negotiated costs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor receipt of floristry stock.

  1. Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.
  2. Implement stock inspection and recording procedures for quality and quantity.
  3. Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.
  4. Resolve supplier problems relating to quality and quantity.
Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement stock inspection and recording procedures for quality and quantity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resolve supplier problems relating to quality and quantity.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain stock levels and records.

  1. Inform personnel of their individual stock ordering responsibilities.
  2. Monitor and maintain stock levels to meet sales and production needs.
  3. Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.
  4. Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.
  5. Monitor and adjust stock reorder cycles as required.
Inform personnel of their individual stock ordering responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and maintain stock levels to meet sales and production needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and adjust stock reorder cycles as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Minimise stock losses.

  1. Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.
  2. Implement procedures for stock security; monitor and adjust as required.
  3. Identify avoidable losses and establish reasons for them.
  4. Evaluate solutions and implement procedures to avoid future losses.
  5. Identify stock losses and create reports to inform future stock administration.
Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement procedures for stock security; monitor and adjust as required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify avoidable losses and establish reasons for them.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate solutions and implement procedures to avoid future losses.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify stock losses and create reports to inform future stock administration.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Coordinate stocktakes or cyclical counts.

  1. Organise stocktakes or cyclical counts at appropriate intervals.
  2. Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.
  3. Produce accurate stocktake reports to assist future stock control.
Organise stocktakes or cyclical counts at appropriate intervals.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce accurate stocktake reports to assist future stock control.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes of the unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine stock requirements

1.1 Use business data and forecasting methods to calculate required stock levels.

1.2 Determine stock requirements for standard business periods, peak seasons and special orders.

1.3 Establish cost effective purchase quantities based on business needs and supplier costings.

2. Purchase floristry stock.

2.1 Ascertain price limitations and develop purchase lists according to sales and production needs.

2.2 Assess quality and suitability of stock on hand to avoid wastage.

2.3 Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.

2.4 Assess supplier capacity to meet price, quality and delivery expectations.

2.5 Select supplier and purchase goods based on price, quality and availability.

2.6 Process orders, at appropriate intervals, to maintain working stock levels.

2.7 Maintain accurate purchase records and details of negotiated costs.

3. Monitor receipt of floristry stock.

3.1 Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.

3.2 Implement stock inspection and recording procedures for quality and quantity.

3.3 Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.

3.4 Resolve supplier problems relating to quality and quantity.

4. Maintain stock levels and records.

4.1 Inform personnel of their individual stock ordering responsibilities.

4.2 Monitor and maintain stock levels to meet sales and production needs.

4.3 Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.

4.4 Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.

4.5 Monitor and adjust stock reorder cycles as required.

5. Minimise stock losses.

5.1 Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.

5.2 Implement procedures for stock security; monitor and adjust as required.

5.3 Identify avoidable losses and establish reasons for them.

5.4 Evaluate solutions and implement procedures to avoid future losses.

5.5 Identify stock losses and create reports to inform future stock administration.

6. Coordinate stocktakes or cyclical counts.

6.1 Organise stocktakes or cyclical counts at appropriate intervals.

6.2 Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.

6.3 Produce accurate stocktake reports to assist future stock control.

Required Skills and Knowledge

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes of the unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine stock requirements

1.1 Use business data and forecasting methods to calculate required stock levels.

1.2 Determine stock requirements for standard business periods, peak seasons and special orders.

1.3 Establish cost effective purchase quantities based on business needs and supplier costings.

2. Purchase floristry stock.

2.1 Ascertain price limitations and develop purchase lists according to sales and production needs.

2.2 Assess quality and suitability of stock on hand to avoid wastage.

2.3 Source information from existing and new suppliers, discuss product requirements and negotiate costs as required.

2.4 Assess supplier capacity to meet price, quality and delivery expectations.

2.5 Select supplier and purchase goods based on price, quality and availability.

2.6 Process orders, at appropriate intervals, to maintain working stock levels.

2.7 Maintain accurate purchase records and details of negotiated costs.

3. Monitor receipt of floristry stock.

3.1 Delegate responsibility, to appropriate personnel, for receipt and storage of floristry stock.

3.2 Implement stock inspection and recording procedures for quality and quantity.

3.3 Supervise handling and storage of perishable and non-perishable floristry stock to avoid spoilage.

3.4 Resolve supplier problems relating to quality and quantity.

4. Maintain stock levels and records.

4.1 Inform personnel of their individual stock ordering responsibilities.

4.2 Monitor and maintain stock levels to meet sales and production needs.

4.3 Maintain records of stock levels and discrepancies and create reports to assist with optimum stock maintenance.

4.4 Monitor stock performance, identify fast or slow selling items and adjust supply arrangements.

4.5 Monitor and adjust stock reorder cycles as required.

5. Minimise stock losses.

5.1 Determine and advise staff of correct environmental conditions for storage of perishable floristry stock to avoid waste.

5.2 Implement procedures for stock security; monitor and adjust as required.

5.3 Identify avoidable losses and establish reasons for them.

5.4 Evaluate solutions and implement procedures to avoid future losses.

5.5 Identify stock losses and create reports to inform future stock administration.

6. Coordinate stocktakes or cyclical counts.

6.1 Organise stocktakes or cyclical counts at appropriate intervals.

6.2 Allocate responsibilities to staff and supervise operation of stocktakes or cyclical counts.

6.3 Produce accurate stocktake reports to assist future stock control.

Evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and:

order these types of perishable and non-perishable floristry stock for two supply periods according to evaluation of given business data:

fresh and dry flower and plant materials:

non-Australian species whether they are grown in Australia or overseas

Australian species

gift cards

gifts

novelties

perishable food

potted plants

wrapping and packaging materials.

monitor the receipt of ordered stock for the above two supply periods

coordinate one stocktake

generate these types of reports:

three stock level reports

three stock performance reports

three stock loss reports

one stocktake report.

Demonstrated knowledge required to complete the tasks outlined in elements and performance criteria of this unit:

principles of stock control:

rotation and replenishment

product life cycle and maximising the use of all stock

checking for fast and slow moving items

financial implications of stock level control

types of business data and methods used to forecast required stock levels:

historical sales figures

stocktake figures

stock loss reports

future confirmed special orders, special occasions and events

typical standard business periods and peak seasons for the floristry industry

sources of information for floristry products, suppliers and costs

methods used to calculate cost-effective order quantities for flower and plant materials, ancillary merchandise, wrapping and packaging materials

methods used to process stock orders:

email

on-line

telephone

face-to-face for immediate collection

a range of formats for, contents and use of:

purchase records

supplier purchasing agreements and terms of trade

order and delivery documentation

stock recording documentation

stock level reports

stock performance reports

stock loss reports

stocktake and cyclical count reports

floristry industry and organisational procedures for:

ordering stock

inspecting the quality incoming stock

recording incoming stock

recording quantity discrepancies and quality deficiencies

recording stock levels

monitoring stock performance

maintaining stock security

completing stocktakes and cyclical counts

organisational stock reorder cycles

optimum environmental storage conditions, including temperature, light and humidity controls, for:

a wide variety of fresh, dry and preserved flower and plant materials

perishable food commonly sold by the floristry industry

reasons for stock loss and spoilage and methods used to control loss

features and functions of computerised stock control software systems.